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Formerly Job Futures


Transition to Work

Transition to Work page header

Transition to Work is a service to support young people aged 15–21 on their journey to employment.

The Transition to Work service has a strong focus on practical intervention and work experience to build a young person’s skills, confidence and readiness to engage in employment. 

Young people will receive intensive, pre-employment support to improve their work readiness and to help them into work or education including apprenticeships or traineeships.

Employers will receive help from Transition to Work providers to recruit young employees who meet their business needs. 

Transition to Work operates as a separate service from jobactive, Disability Employment Services and the Community Development Programme.

Services for young people

This program has a strong focus on helping young people to understand what is expected in the workplace and to develop their skills, attitudes and behaviours expected by employers.

Transition to Work providers can help participants:

  • Develop practical skills to get a job
  • Connect with education or training
  • Find and participate in work experience opportunities
  • Identify employment opportunities in the local area
  • Connect with relevant local community services.

Services for employers

CoAct delivers high quality services to employers to ensure young people meet their needs and are supported to settle into a job. For instance, we ensure participants receive pre-employment skills development that is directly relevant to needs of employers and local labour market conditions.

For eligible young people, we can offer a youth wage subsidy of up to $6500 over 12 months to help employers take on new starters, such as any hiring or training costs.  We also offer post placement support. This includes regular contact to ensure the young person is settling in and that the employer’s expectations are being met.

CoAct delivers Transition to Work across North Western Melbourne, Wide Bay and Sunshine Coast, Goulburn Murray and Murray Riverina regions.

Compliments, suggestions or complaints

Your views about the service you are receiving are important, and your local CoAct provider values any feedback you may have.

If you would like to pay us a compliment, offer suggestions to improve the service that you are receiving, or don’t think you are receiving the right help and would like to make a complaint, please talk to your local CoAct provider first, or if you would prefer you can head to our website or ring the CoAct Customer Contact Line 1800 078 233.  One of our staff members will listen to you, offer a fair feedback process and will try to resolve your concerns.

If you feel you can’t talk directly to your CoAct provider, or if you are still not happy, you can contact the Department of Employment’s National Customer Service Line on 1800 805 260 (free call from land lines) or email

Let us co-design a street-wise solution for your organisation that addresses your business needs and brings opportunities to your community.

Talk to us now
Looking for job search support
1800 820 043
Other inquiries
1800 078 233
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