Jenni Mack (Chair)
With over 25 years' experience in community sector leadership and corporate governance, Jenni brings a strong consumer advocacy perspective to her role as Chair of CoAct.
Jenni has expertise in strategy, risk management, organisational transformation and business innovation, particularly through digital platforms and partnerships. She has high level experience in public policy, regulation, stakeholder relations, media and corporate affairs. Jenni is a Director of the Red Cross Blood Service, Sunsuper and the Superannuation Consumers Centre. Other involvements include Health Star Rating Advisory Committee and Chair, Consumer Standards Governance Council Digital Receipt Exchange.
Jenni has been leading the effort to establish a new consumer group to improve retirement income outcomes and the superannuation system. She is also playing a leadership role in a stakeholder collaborative process to design a new food label to help people make at-a-glance healthier food choices.
Jenni is a member of the Audit and Risk Committee, the Governance and Membership Committee, and the Customer, Technology and Growth Committee.
Dianne has been a Non-Executive Director for over 20 years and currently is a Director of Scope Global, who manage large international volunteer, scholarship and development programs, of AccessUTS and of management consulting firm Sector Research.
Dianne chairs the Audit and Risk Committees for Sydney Childrens Hospital Network and The Audit Office of NSW and is a member of the Audit and Risk Committees of Department of Finance, Services and Innovation; Service NSW; the Land and Housing Corporation and NSW Property.
She is a past Director of Insearch Limited, the Australian Consumers Association (Choice) and the Internal Audit Bureau (IAB) of NSW.
Dianne's background is in chartered accounting, financial services and program management of large IT and business projects in both the public and private sector. She is a facilitator for the Australian Institute of Company Directors, a member of the Chartered Accountants Advisory Group (members ethical counselling), a member of the Benevolent Foundation grant advisory committee, and a trustee member of CEDA.
Dianne chairs the Audit and Risk Committee.
David is the Executive General Manager of Endeavour Foundation’s Community Solutions Subsidiary, which consists of Community Solutions Group, Acclaim Apprentices and Trainees Ltd, SkillsPlus, BRACE Education and Training and TORGAS Apprentices and Trainees. Together, the subsidiary delivers a diverse and holistic range of workforce solutions, education and training solutions, health and wellbeing solutions and NDIS solutions throughout Queensland, Victoria and South Australia. David sits on the board of each of the subsidiary organisations and is also a director of Inclusive Communities Australia Pty Ltd (t/a Your Life Plan).
As the founder of Community Solutions Group, David has over 20 years’ experience in education, government, business and community sectors. David’s key strengths include strategic planning, business development, partnership facilitation, NGO mergers and amalgamations and sound governance.
David chairs the Governance and Membership Committee.
Bryan started his professional career as a solicitor and practiced successfully for over 20 years. His areas of practice were in business, workplace relations law, contracts and governance. His career highlights include an appointment as a Supreme Court Mediator and retention by both the Victorian Trades Hall and VECCI to conduct workplace relations litigation on behalf of their members.
After leaving the legal profession in 2008, Bryan joined the high-profile Leading Teams organisation as a facilitator. Leading Teams delivers leadership and team development programs to business, sport and community groups. Bryan has also worked with elite sporting teams including running the leadership program with the coaches and players of the Essendon Football Club in 2009 and 2010.
Bryan was the CEO of a Disability Employment Service provider in 2011 and 2012 before becoming CEO of Workways Australia in 2013.
Bryan is a member of the Audit and Risk Committee and the Customer, Technology and Growth Committee.
Jacob is Managing Partner for Asia Pacific for Oliver Wyman, a leading global management consultancy. At Oliver Wyman, Jacob’s consulting work focuses on business strategy, risk management, and public policy. Prior to joining Oliver Wyman, Jacob worked for the superannuation division of National Mutual (later AXA) in Australia, as well as a consultant for private and public sector entities in South East Asia.
Jacob was previously a Non-Executive Director of National Economic Research Associates (Australia). He has a Master of Arts in Law and Diplomacy, from the Fletcher School at Tufts University (Boston).
Jacob is a member of the Audit and Risk Committee and the Customer, Technology and Growth Committee.
Wendy is Managing Director of Australia and New Zealand for Ecolab Inc. the global leader in water hygiene and energy technologies and services that protect people and vital resources. Ecolab employs 1250 personnel across ANZ and 14,000 globally.
Previously, Wendy served as Chief Executive Officer at an Employment Services Organisation for three years. Earlier in her career, she worked for the Spotless Group for 15 years, holding various positions including Group General Manager of the Managed Services Division and MD of the New Zealand operations. Wendy brings detailed understanding of the large employer perspective and a strong capability to develop staffing solutions for employers for permanent and temporary workforce requirements across a broad range of industry sectors.
Wendy has a master’s degree in Business Administration from the Norwegian School of Business Management. She also is a graduate of the INSEAD Business School for the World and the Australian Institute of Company Directors.
Wendy chairs the Customer, Technology and Growth Committee.
Paul is the Chief Executive Officer of CHESS Employment providing disability employment and support services on the mid north coast and northern rivers of NSW. Paul has led the transformation of CHESS from a welfare culture to an organisation delivering professional services to the disadvantaged, with a sound governance and risk management framework.
Paul’s executive management and leadership experience includes managing Credit Unions that are member-owned organisations, during a period of industry change and consolidation in the banking sector. That experience is now focused on CHESS adapting to open markets with increased competition, and growing their services to ensure that CHESS can continue to make a difference in their regional community.
Paul is an Adjunct Professional Fellow, Southern Cross University School of Health and Human Services and an advisor to The North Coast Primary Health Network Centre for Healthcare Knowledge and Innovation.
Paul is a member of the Audit and Risk Committee and the Governance and Membership Committtee.
Matt Little, CEO
Matt Little's passion is building stronger communities throughout Australia. As CEO of CoAct, he is noted for his vision in understanding the needs of multiple stakeholders and developing robust partnerships that tackle unemployment and disadvantage. Matt is at the forefront of collaboration between the employment services sector, industry and community. He has created innovative workforce development initiatives with some of the country's biggest employers that meet labour force needs and provide life-changing opportunities for unemployed Australians.
Matt Little's reputation for effective cross-industry engagement has him in demand as a thought leader across the private and public sector. He regularly liaises with government on policy and is a board member of the National Employment Services Association (NESA).
Michael Willett, General Manager, Corporate Services
Michael brings to CoAct a wealth of experience in finance, strategy and business growth applicable to our environment and our future challenges. Most recently, Michael was head of Retail Corporate Services AU & NZ for Oticon Australia which supplies solutions for the hearing impaired. Prior to Oticon, Michael had a long and successful career in banking and finance.He is responsible for CoAct's finance, IT, HR and governance functions.
Simon Brown, General Manager, Operations
Simon has 15 years' leadership experience throughout Australia and New Zealand, with positions in the public and private sectors. He has experience managing customer-focused services, especially building employer relationships across a multi-office environment. The majority of his leadership roles have encompassed strategic and operational management, change management, business improvement and business growth.
Kirsten Ibbotson, Executive Manager – Innovation
Kirsten brings her extensive experience in marketing, innovation and passion for positive social change to CoAct. She has studied innovation at Stanford University and holds an MBA and Bachelor of Business. Kirsten has 8 years' experience working in social innovation and designing programs to deliver social outcomes for Australia’s most disadvantaged. She also holds 10 years' experience in senior marketing management, which has been gained working in Europe and Australia across both for-profit and not-for-profit sectors.
Melinda Everett - General Manager, Strategic Partnerships
Melinda has over 20 years senior leadership experience in employment and training service delivery in both the not-for-profit and private sectors. Her strengths are business growth, operational efficiency and partnership development. Most recently her roles have involved multi-site operational management across a national footprint.